Our Service Professionals

Volunteer Service Manager
Jan Allen has worked with Volunteers before joining TLC.  She managed a Day Centre for Age Concern in Haslemere and has extensive experience with the training and support of Volunteers as well as personal experience of caring for family members with life limiting conditions.
Therapies Co-ordinator and Volunteer Support
Debra Covington-Hole has worked with TLC from it's infancy and is also a qualified Complementary Therapist specialising in Aromatherapy, Reflexology, Indian Head Massage, Reiki and the ‘M’ Technique. Debra has also worked as a volunteer therapist at the Fountain Centre at St Luke’s Cancer Centre, Royal Surrey County Hospital. In the past, she has worked as a PA in advertising and as a Client Services Manager. Debra co-ordinates the Therapy Service and also supports the Volunteer Support Manager.

PR & Marketing Co-ordinator
Jenny Croucher joined the TLC team in 2011 having worked in PR and Fundraising most of her working life including twelve years with Leonard Cheshire Disability – based at Le Court Cheshire Home. Her PR role at TLC is to help raise the profile of the charity with innovative PR and Press initiatives.  Jenny has also worked with the Community Fundraising Team for Phyllis Tuckwell Hospice. She is a  Reiki  and Indian Head Massage Therapist and she and her husband are actively involved with local fundraising organisations.

Project Co-ordinator
Gemma Irvine is our Part-Time Project Co-ordinator.  Gemma liaises with The Big Lottery and other Grant providers to obtain trusts and grants for TLC.  Gemma previously worked in Project Management for Organisations in the IT industry.

Office Administrator.
Hilary Lambell has been helping TLC as a Volunteer in the office and has now joined as Part-Time Office Administrator.  Hilary has worked as an Administrator for many years and handles all the office and volunteer paperwork.

Complementary Therapists
The charity is fortunate in being able to call on the services of some very experienced and well-qualified specialist Therapists. They not only go into people’s homes to administer treatments which provide substantial physical and emotional relief, but also develop a real bond with individuals and their carers. Their service is recognised as being extremely helpful for people suffering discomfort or stress – this is often particularly helpful to carers who need to relax and feel good about themselves at a time when they are under a lot of pressure. The therapists all provide their services at a reduced rate so the Charity can provide all therapies free.

TLC Volunteers
Our volunteers come from all walks of life and are of varying ages. This is important as the people using our services are equally varied and we aim to match volunteers with families where there is a common bond.

All are highly committed people who have already given up significant amounts of their own time training and preparing for the role, which is  wide-ranging. They are dedicated to the cause, caring and able to spend an average of three hours a week helping and supporting people in their own homes. Often, it is the carer who can benefit substantially from this support – giving them time out to relieve the ongoing burden of caring.

Working with TLC
TLC seek committed and dedicated people who have a genuine interest in supporting people at home.
Find out how to join our team